:root {
    --bg-primary: #0f1117;
    --bg-secondary: #1a1d27;
    --bg-card: #1e2130;
    --bg-input: #252838;
    --bg-hover: #2a2d3e;
    --border: #2d3044;
    --border-light: #363a50;
    --text-primary: #e4e6f0;
    --text-secondary: #a0a4b8;
    --text-muted: #6b7089;
    --accent: #6366f1;
    --accent-hover: #818cf8;
    --accent-soft: rgba(99,102,241,0.15);
    --green: #22c55e;
    --green-soft: rgba(34,197,94,0.15);
    --yellow: #eab308;
    --yellow-soft: rgba(234,179,8,0.15);
    --red: #ef4444;
    --red-soft: rgba(239,68,68,0.15);
    --blue: #3b82f6;
    --blue-soft: rgba(59,130,246,0.15);
    --purple: #a855f7;
    --purple-soft: rgba(168,85,247,0.15);
    --radius: 8px;
    --radius-lg: 12px;
    --shadow: 0 2px 8px rgba(0,0,0,0.3);
}
*{margin:0;padding:0;box-sizing:border-box}
body{font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;background:var(--bg-primary);color:var(--text-primary);min-height:100vh;line-height:1.5}
a{color:var(--accent);text-decoration:none}
a:hover{color:var(--accent-hover)}
.header{display:flex;justify-content:space-between;align-items:center;padding:12px 24px;background:var(--bg-secondary);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:100}
.header-left{display:flex;align-items:center;gap:16px}
.header-left h1{font-size:18px;font-weight:600}
.header-logo{font-size:20px;font-weight:700;color:var(--accent)}
.header-ref{font-size:16px;font-weight:600}
.back-link{color:var(--text-secondary);font-size:14px}
.header-right{display:flex;align-items:center;gap:12px}
.header-actions{display:flex;gap:8px}
.user-name{font-size:14px;color:var(--text-secondary);display:flex;align-items:center;gap:6px}
.btn-nav{padding:6px 14px;border-radius:var(--radius);background:var(--bg-card);color:var(--text-secondary);font-size:13px;border:1px solid var(--border);transition:all 0.2s}
.btn-nav:hover{background:var(--bg-hover);color:var(--text-primary)}
.btn-logout{padding:6px 14px;border-radius:var(--radius);background:var(--red-soft);color:var(--red);font-size:13px;transition:all 0.2s}
.btn-logout:hover{background:rgba(239,68,68,0.25)}
.chrono-display{font-family:'Courier New',monospace;font-size:15px;font-weight:700;color:var(--yellow);background:var(--yellow-soft);padding:4px 10px;border-radius:var(--radius)}
.login-body{display:flex;align-items:center;justify-content:center;min-height:100vh;background:linear-gradient(135deg,#0f1117 0%,#1a1d27 50%,#1e2130 100%)}
.login-container{width:100%;max-width:400px;padding:24px}
.login-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);padding:40px 32px;box-shadow:var(--shadow)}
.login-logo{font-size:28px;font-weight:800;text-align:center;color:var(--accent);margin-bottom:4px}
.login-subtitle{text-align:center;color:var(--text-muted);font-size:14px;margin-bottom:28px}
.login-form .form-group{margin-bottom:20px}
.btn-login{width:100%;padding:12px;border:none;border-radius:var(--radius);background:var(--accent);color:white;font-size:15px;font-weight:600;cursor:pointer;transition:background 0.2s}
.btn-login:hover{background:var(--accent-hover)}
label{display:block;font-size:13px;font-weight:500;color:var(--text-secondary);margin-bottom:6px}
.form-input,.form-textarea,.form-input-sm,select.form-input,select.form-input-sm{width:100%;padding:10px 12px;border:1px solid var(--border);border-radius:var(--radius);background:var(--bg-input);color:var(--text-primary);font-size:14px;outline:none;transition:border-color 0.2s}
.form-input:focus,.form-textarea:focus,.form-input-sm:focus{border-color:var(--accent)}
.form-input-large{font-size:18px;padding:14px 16px}
.form-input-sm{padding:6px 10px;font-size:13px;width:auto}
.form-textarea{resize:vertical;min-height:80px}
.form-hint{font-size:12px;color:var(--text-muted);margin-top:4px;display:block}
.form-group{margin-bottom:20px}
.form-row{display:flex;gap:16px;flex-wrap:wrap}
.form-row .form-group{flex:1;min-width:180px}
.form-page{max-width:700px;margin:40px auto;padding:0 24px}
.form-container{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);padding:32px}
.form-actions{display:flex;gap:12px;justify-content:flex-end;margin-top:24px}
.error-banner{background:var(--red-soft);color:var(--red);padding:10px 16px;border-radius:var(--radius);margin-bottom:16px;font-size:14px}
.btn-create,.btn-save{padding:10px 20px;border:none;border-radius:var(--radius);background:var(--accent);color:white;font-size:14px;font-weight:600;cursor:pointer;transition:background 0.2s}
.btn-create:hover,.btn-save:hover{background:var(--accent-hover)}
.btn-cancel{padding:10px 20px;border:1px solid var(--border);border-radius:var(--radius);background:transparent;color:var(--text-secondary);font-size:14px;cursor:pointer}
.btn-pause,.btn-resume,.btn-finish,.btn-rapport,.btn-print{padding:8px 16px;border:none;border-radius:var(--radius);font-size:13px;font-weight:500;cursor:pointer;transition:all 0.2s}
.btn-pause{background:var(--yellow-soft);color:var(--yellow)}
.btn-pause:hover{background:rgba(234,179,8,0.25)}
.btn-resume{background:var(--green-soft);color:var(--green)}
.btn-resume:hover{background:rgba(34,197,94,0.25)}
.btn-finish{background:var(--blue-soft);color:var(--blue)}
.btn-finish:hover{background:rgba(59,130,246,0.25)}
.btn-rapport{background:var(--accent-soft);color:var(--accent);padding:8px 16px;border-radius:var(--radius);font-size:13px}
.btn-print{background:var(--bg-card);color:var(--text-secondary);border:1px solid var(--border)}
.btn-print:hover{background:var(--bg-hover)}
.btn-small{padding:4px 10px;border:none;border-radius:4px;font-size:12px;cursor:pointer;transition:all 0.2s}
.btn-edit{background:var(--accent-soft);color:var(--accent)}
.btn-password{background:var(--purple-soft);color:var(--purple)}
.btn-deactivate{background:var(--red-soft);color:var(--red)}
.btn-activate{background:var(--green-soft);color:var(--green)}
.btn-cancel-sm{background:var(--bg-input);color:var(--text-muted)}
.btn-new-dossier{padding:10px 20px;background:var(--accent);color:white;border-radius:var(--radius);font-weight:600;font-size:14px;transition:background 0.2s;white-space:nowrap}
.btn-new-dossier:hover{background:var(--accent-hover);color:white}
.btn-search{padding:10px 20px;background:var(--bg-card);color:var(--text-primary);border:1px solid var(--border);border-radius:var(--radius);font-size:14px;cursor:pointer}
.btn-search:hover{background:var(--bg-hover)}
.stats-bar{display:flex;gap:12px;padding:20px 24px;overflow-x:auto}
.stat-card{flex:1;min-width:100px;background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius);padding:16px;text-align:center}
.stat-value{display:block;font-size:24px;font-weight:700;color:var(--text-primary)}
.stat-label{font-size:12px;color:var(--text-muted);margin-top:4px}
.stat-active .stat-value{color:var(--green)}
.stat-pause .stat-value{color:var(--yellow)}
.stat-done .stat-value{color:var(--blue)}
.search-bar{display:flex;gap:12px;padding:0 24px 16px;align-items:center}
.search-form{display:flex;gap:8px;flex:1}
.search-input{flex:1;padding:10px 14px;background:var(--bg-input);border:1px solid var(--border);border-radius:var(--radius);color:var(--text-primary);font-size:14px;outline:none}
.search-input:focus{border-color:var(--accent)}
.search-select{padding:10px 14px;background:var(--bg-input);border:1px solid var(--border);border-radius:var(--radius);color:var(--text-primary);font-size:14px;outline:none}
.dossiers-list{padding:0 24px 24px;display:flex;flex-direction:column;gap:8px}
.dossier-card{display:block;background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius);padding:16px 20px;transition:all 0.2s;color:var(--text-primary)}
.dossier-card:hover{background:var(--bg-hover);border-color:var(--accent);color:var(--text-primary)}
.dossier-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}
.dossier-ref{font-weight:700;font-size:16px}
.dossier-statut{font-size:12px;font-weight:600;padding:3px 10px;border-radius:20px}
.statut-en_cours{background:var(--green-soft);color:var(--green)}
.statut-en_pause{background:var(--yellow-soft);color:var(--yellow)}
.statut-termine{background:var(--blue-soft);color:var(--blue)}
.dossier-desc{font-size:14px;color:var(--text-secondary);margin-bottom:6px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.dossier-meta{display:flex;gap:16px;font-size:12px;color:var(--text-muted)}
.dossier-chrono{font-family:'Courier New',monospace;color:var(--yellow);font-weight:600}
.badge-resolved{background:var(--green-soft);color:var(--green);padding:1px 8px;border-radius:10px;font-size:11px}
.empty-state{text-align:center;padding:48px;color:var(--text-muted)}
.dossier-layout{display:flex;height:calc(100vh - 57px);overflow:hidden}
.dossier-info-panel{width:280px;min-width:280px;background:var(--bg-secondary);border-right:1px solid var(--border);padding:16px;overflow-y:auto}
.info-section{margin-bottom:20px}
.info-section h3{font-size:13px;font-weight:600;color:var(--text-muted);text-transform:uppercase;letter-spacing:0.5px;margin-bottom:10px}
.info-field{margin-bottom:10px}
.info-label{display:block;font-size:11px;color:var(--text-muted)}
.info-value{display:block;font-size:14px;color:var(--text-primary)}
.symptome-text{font-style:italic;color:var(--yellow)}
.photo-gallery{display:flex;flex-wrap:wrap;gap:6px}
.gallery-thumb{width:60px;height:60px;border-radius:6px;overflow:hidden;cursor:pointer;border:1px solid var(--border)}
.gallery-thumb img{width:100%;height:100%;object-fit:cover}
.text-muted{color:var(--text-muted);font-size:13px}
.chat-section{flex:1;display:flex;flex-direction:column;overflow:hidden}
.chat-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:12px}
.message{display:flex;gap:10px;max-width:85%}
.user-message{align-self:flex-end;flex-direction:row-reverse}
.assistant-message{align-self:flex-start}
.message-avatar{width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:16px;background:var(--bg-card);border:1px solid var(--border);flex-shrink:0}
.message-content{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);padding:12px 16px;font-size:14px;line-height:1.6}
.user-message .message-content{background:var(--accent-soft);border-color:rgba(99,102,241,0.3)}
.message-content h2{font-size:16px;margin:12px 0 6px;color:var(--accent)}
.message-content h3{font-size:14px;margin:10px 0 4px}
.message-content strong{color:var(--text-primary)}
.message-content em{color:var(--yellow)}
.message-content code{background:var(--bg-input);padding:2px 6px;border-radius:4px;font-size:13px}
.message-content pre{background:var(--bg-input);padding:12px;border-radius:6px;overflow-x:auto;margin:8px 0}
.message-content pre code{background:none;padding:0}
.message-content li{margin-left:16px;margin-bottom:4px}
.message-content p{margin-bottom:8px}
.message-content p:last-child{margin-bottom:0}
.message-image{max-width:300px;max-height:250px;border-radius:8px;cursor:pointer;margin-bottom:8px;display:block}
.typing-indicator{display:flex;gap:4px;padding:4px 0}
.typing-indicator span{width:8px;height:8px;border-radius:50%;background:var(--text-muted);animation:typing 1.2s infinite}
.typing-indicator span:nth-child(2){animation-delay:0.2s}
.typing-indicator span:nth-child(3){animation-delay:0.4s}
@keyframes typing{0%,60%,100%{opacity:0.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}
.chat-input-area{padding:12px 20px 16px;border-top:1px solid var(--border);background:var(--bg-secondary)}
.image-preview-container{display:flex;align-items:center;gap:8px;padding:8px;background:var(--bg-card);border-radius:var(--radius);margin-bottom:8px}
.image-preview-container img{width:48px;height:48px;object-fit:cover;border-radius:6px}
.remove-image{background:var(--red-soft);color:var(--red);border:none;width:24px;height:24px;border-radius:50%;cursor:pointer;font-size:12px}
.image-name{font-size:12px;color:var(--text-muted)}
.input-row{display:flex;gap:8px;align-items:flex-end}
.btn-photo{display:flex;align-items:center;justify-content:center;width:42px;height:42px;background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius);cursor:pointer;font-size:20px;transition:background 0.2s}
.btn-photo:hover{background:var(--bg-hover)}
#messageInput{flex:1;padding:10px 14px;border:1px solid var(--border);border-radius:var(--radius);background:var(--bg-input);color:var(--text-primary);font-size:14px;resize:none;outline:none;max-height:120px;font-family:inherit}
#messageInput:focus{border-color:var(--accent)}
.btn-send{width:42px;height:42px;border:none;border-radius:var(--radius);background:var(--accent);color:white;font-size:18px;cursor:pointer;transition:background 0.2s;display:flex;align-items:center;justify-content:center}
.btn-send:hover{background:var(--accent-hover)}
.btn-send:disabled{opacity:0.5;cursor:not-allowed}
.chat-closed-bar{padding:16px;text-align:center;border-top:1px solid var(--border);background:var(--bg-secondary);color:var(--text-muted);font-size:14px}
.modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,0.7);display:flex;align-items:center;justify-content:center;z-index:1000}
.modal{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);padding:32px;max-width:450px;width:90%;box-shadow:0 8px 32px rgba(0,0,0,0.5)}
.modal h2{font-size:18px;margin-bottom:12px}
.modal p{color:var(--text-secondary);margin-bottom:20px}
.modal-actions{display:flex;flex-direction:column;gap:8px}
.btn-resolved{padding:12px;border:none;border-radius:var(--radius);background:var(--green-soft);color:var(--green);font-size:14px;font-weight:600;cursor:pointer}
.btn-resolved:hover{background:rgba(34,197,94,0.25)}
.btn-unresolved{padding:12px;border:none;border-radius:var(--radius);background:var(--red-soft);color:var(--red);font-size:14px;font-weight:600;cursor:pointer}
.btn-unresolved:hover{background:rgba(239,68,68,0.25)}
.btn-cancel-modal{padding:12px;border:1px solid var(--border);border-radius:var(--radius);background:transparent;color:var(--text-muted);font-size:14px;cursor:pointer}
.modal-loading{text-align:center;padding:20px}
.modal-loading p{margin-top:12px;font-size:14px}
.photo-modal img{max-width:90vw;max-height:90vh;border-radius:var(--radius-lg);box-shadow:0 8px 32px rgba(0,0,0,0.5)}
.rapport-page{max-width:800px;margin:40px auto;padding:0 24px}
.rapport-container{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);padding:40px;box-shadow:var(--shadow)}
.rapport-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:28px;padding-bottom:20px;border-bottom:1px solid var(--border)}
.rapport-title h1{font-size:22px;margin-bottom:4px}
.rapport-ref{font-size:14px;color:var(--text-muted)}
.rapport-status{padding:8px 16px;border-radius:var(--radius);font-weight:700;font-size:14px}
.rapport-status.resolved{background:var(--green-soft);color:var(--green)}
.rapport-status.unresolved{background:var(--red-soft);color:var(--red)}
.rapport-info-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:28px}
.rapport-info .label{font-size:11px;color:var(--text-muted);text-transform:uppercase;letter-spacing:0.5px;display:block}
.rapport-info .value{font-size:14px;color:var(--text-primary);display:block}
.rapport-info.full-width{grid-column:1/-1}
.rapport-body{line-height:1.8;font-size:14px;padding:20px 0;border-top:1px solid var(--border);border-bottom:1px solid var(--border);margin-bottom:20px}
.rapport-body h1{font-size:20px;margin:16px 0 8px;color:var(--accent)}
.rapport-body h2{font-size:17px;margin:14px 0 6px;color:var(--accent)}
.rapport-body h3{font-size:15px;margin:12px 0 4px}
.rapport-body strong{color:var(--text-primary)}
.rapport-body li{margin-left:20px;margin-bottom:4px}
.rapport-footer{text-align:center;font-size:12px;color:var(--text-muted)}
.admin-page{max-width:1100px;margin:24px auto;padding:0 24px}
.admin-section{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);padding:24px;margin-bottom:24px}
.admin-section h2{font-size:17px;margin-bottom:16px}
.admin-form .form-row{align-items:flex-end}
.users-table-wrap{overflow-x:auto}
.users-table{width:100%;border-collapse:collapse}
.users-table th{text-align:left;padding:10px 12px;font-size:12px;font-weight:600;color:var(--text-muted);text-transform:uppercase;letter-spacing:0.5px;border-bottom:1px solid var(--border)}
.users-table td{padding:10px 12px;font-size:14px;border-bottom:1px solid var(--border);vertical-align:middle}
.users-table tbody tr:hover{background:var(--bg-hover)}
.user-inactive td{opacity:0.5}
.actions-cell{display:flex;gap:4px;flex-wrap:wrap}
.edit-row td{background:var(--bg-secondary);padding:12px}
.inline-form{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.inline-form label{font-size:12px;margin-bottom:0;white-space:nowrap}
.role-badge{font-size:11px;font-weight:600;padding:2px 8px;border-radius:10px;text-transform:uppercase}
.role-admin{background:var(--purple-soft);color:var(--purple)}
.role-technicien{background:var(--blue-soft);color:var(--blue)}
.role-lecteur{background:var(--bg-input);color:var(--text-muted)}
.status-active{color:var(--green);font-size:13px}
.status-inactive{color:var(--red);font-size:13px}
.knowledge-page{max-width:1000px;margin:24px auto;padding:0 24px}
.knowledge-upload{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);padding:24px;margin-bottom:20px}
.knowledge-upload h2{font-size:16px;margin-bottom:12px}
.upload-form .form-row{align-items:flex-end}
.knowledge-toolbar{margin-bottom:20px}
.knowledge-toolbar .search-form{margin-bottom:12px}
.category-tabs{display:flex;gap:6px;flex-wrap:wrap}
.cat-tab{padding:6px 12px;border-radius:20px;font-size:13px;color:var(--text-muted);background:var(--bg-card);border:1px solid var(--border);transition:all 0.2s}
.cat-tab:hover{color:var(--text-primary);background:var(--bg-hover)}
.cat-tab.active{background:var(--accent-soft);color:var(--accent);border-color:rgba(99,102,241,0.3)}
.docs-list{display:flex;flex-direction:column;gap:8px}
.doc-card{display:flex;align-items:center;gap:14px;padding:14px 18px;background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius);transition:background 0.2s}
.doc-card:hover{background:var(--bg-hover)}
.doc-icon{font-size:28px;width:40px;text-align:center;flex-shrink:0}
.doc-info{flex:1;min-width:0}
.doc-name{font-weight:600;font-size:14px;color:var(--text-primary);display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.doc-name:hover{color:var(--accent)}
.doc-desc{font-size:13px;color:var(--text-secondary);margin-top:2px}
.doc-meta{display:flex;gap:12px;font-size:12px;color:var(--text-muted);margin-top:4px}
.doc-cat{background:var(--accent-soft);color:var(--accent);padding:1px 8px;border-radius:8px;font-size:11px}
.doc-delete{flex-shrink:0}
.ia-choice{display:flex;gap:10px;flex-wrap:wrap}
.radio-card{flex:1;min-width:140px;padding:14px 16px;background:var(--bg-input);border:2px solid var(--border);border-radius:var(--radius);cursor:pointer;transition:all 0.2s;display:flex;flex-direction:column;gap:4px}
.radio-card:hover{border-color:var(--accent)}
.radio-card input[type="radio"]{display:none}
.radio-card input[type="radio"]:checked+.radio-label{color:var(--accent)}
.radio-card:has(input:checked){border-color:var(--accent);background:var(--accent-soft)}
.radio-label{font-size:15px;font-weight:600;color:var(--text-primary)}
.radio-desc{font-size:12px;color:var(--text-muted)}
.photo-upload-zone{border:2px dashed var(--border);border-radius:var(--radius);padding:16px;transition:border-color 0.2s}
.photo-upload-zone.drag-over{border-color:var(--accent)}
.upload-placeholder{text-align:center;cursor:pointer;padding:20px}
.upload-icon{font-size:36px;display:block;margin-bottom:8px}
.upload-placeholder p{color:var(--text-secondary);font-size:14px}
.photo-previews{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}
.photo-thumb{width:80px;text-align:center}
.photo-thumb img{width:80px;height:60px;object-fit:cover;border-radius:6px;border:1px solid var(--border)}
.photo-thumb span{font-size:10px;color:var(--text-muted);display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
@media(max-width:768px){
.header{flex-wrap:wrap;gap:8px;padding:10px 16px}
.header-right{flex-wrap:wrap}
.stats-bar{padding:12px 16px;gap:8px}
.stat-card{min-width:80px;padding:10px}
.stat-value{font-size:20px}
.search-bar{flex-direction:column;padding:0 16px 12px}
.search-form{flex-direction:column}
.dossier-layout{flex-direction:column;height:auto}
.dossier-info-panel{width:100%;min-width:100%;border-right:none;border-bottom:1px solid var(--border);max-height:200px;overflow-y:auto}
.chat-section{min-height:60vh}
.chat-messages{padding:12px}
.message{max-width:95%}
.form-row{flex-direction:column}
.form-page{padding:0 16px;margin:20px auto}
.form-container{padding:20px}
.rapport-page{margin:20px auto}
.rapport-container{padding:24px}
.rapport-info-grid{grid-template-columns:1fr}
.admin-page{padding:0 16px}
.ia-choice{flex-direction:column}
}
@media print{
body{background:white;color:black}
.header{display:none}
.rapport-page{margin:0;padding:0}
.rapport-container{border:none;box-shadow:none;padding:20px;background:white}
.rapport-status.resolved{background:#e8f5e9;color:#2e7d32}
.rapport-status.unresolved{background:#fce4ec;color:#c62828}
.rapport-body{border-color:#ddd}
.rapport-info .label{color:#666}
.rapport-info .value{color:#222}
.rapport-footer{color:#999}
}